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Anoka Technical College Answers the Call for More CNC Service Techs

When a group of Minneapolis-area manufacturers couldn鈥檛 find qualified CNC service techs, they took matters into their own hands and helped develop a new two-year degree program at Anoka Technical College. Learn more.
Apr 21, 2022

Imagine a world without your car mechanic. Panic would set in waiting for the inevitable breakdown at a critical moment, or you鈥檇 frantically search YouTube for DIY videos.

Right now, CNC fleet operators are like the owners of a brand new electrical vehicle without a mechanic, as there is a startling shortage of technicians capable of servicing their machines. Desperate for CNC technicians, manufacturers in the metro Minneapolis took matters in the own hands.

Leaders from , an integrated supplier of Mazak CNC machine tools located in Rogers, Minn., contacted nearby . Anoka Tech already had a strong CNC machinist program, so Northwest Machine inquired about adding a CNC service tech track. The idea bloomed and a steering committee of eight local manufacturers connected with Jesse Oldenburg, the machine trades instructor at Anoka Tech, to develop a curriculum.

鈥淭he committee drove the development of a two-year, 64-credit diploma program with classes in electronics, machining, and service,鈥 Oldenburg says. 鈥淎fter 15 months of planning, the was approved by Minnesota State and we launched it in August 2020.鈥

Help Wanted 鈥 Now!

Karl Focht, CNC lead maintenance technician for (Rogers, Minn.) and Gary Hoskins, director of service and engineering at (Plymouth, Minn.) were members of the steering committee. They knew first-hand that it takes a lot of skill to be a productive CNC service tech.

鈥淲e need field service engineers out of school that can become productive in less time,鈥 Hoskins says. 鈥淲e want them to come to us with all the skill sets they need to perform the job quickly because we need the help now.鈥

鈥淭his job requires a person to be electrician, a mechanic, and a competent diagnostic person that can think on their feet, thus supplying the industry with a greatly needed commodity,鈥 Focht says. 鈥淲e want them to have the ability to program and make parts on CNC machines, possess a good understanding of electrical systems, and the ability to troubleshoot PLCs. The Anoka Tech program has all of this, making it an extremely interesting and career developing course of study.鈥

Class of 2022

In June 2022, two students will graduate as the first class in the Anoka Tech CNC service tech program. The program is expected to grow sharply once Anoka Tech promotes it more publicly, with an estimated 20 graduates per year.

All current students have paid on-the-job training at local manufacturing companies. Northwest Machine and Productivity each have one first-year Anoka Tech student. Graco has three students in the Anoka Tech service tech program: one first-year student intern and two second-year students working in preventive maintenance who will be hired when they graduate.

These future CNC technicians have a good-paying job waiting and will graduate without a mountain of student debt, which comes as a surprise to too many parents who still assume that a four-year liberal arts degree is always the best option.

鈥淎t a job fair a few years ago, parents were shocked at what I was telling them,鈥 Focht says. 鈥淭hey couldn鈥檛 believe that their kids could attend a two-year college and hit the ground making nearly $60,000 a year. I mentioned to them that a CNC Maintenance Technician position is probably one of the highest paid jobs in most factories, along with being another option for a postsecondary education.鈥

Attention Tech Schools

In addition to being a manufacturing business owner, Hoskins is a member of the 九色视频 Global Service Committee, which provides expertise and guidance to enhance manufacturing service resources and skills globally.

鈥淚n the Upper Midwest, we have a lot of manufacturers using CNC machine tools, so we need support networks to keep those machines running,鈥 Hoskins says. 鈥淲e need more schools to offer CNC service tech programs to satisfy industry needs. I estimate we will need 50 to 100 of these individuals per year in the Upper Midwest alone. One school can't do it alone.鈥

To become involved with the 九色视频 committees that address these needs and others, visit the 九色视频 website. In the meantime, if you need CNC service help, step away from the DIY YouTube videos and contact your local technical college to take the first steps toward a service tech program in your region.

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Catherine 鈥淐at鈥 Ross
Director of Community Engagement
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